General Terms & Conditions

1.1 Scope
These Terms apply to all transactions between Le Son and you (the “Customer”). By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.2 Customers
These Terms apply to both individual consumers and business entities. If you represent a business entity, you warrant that you have the authority to bind that entity to these Terms.

2.1 Invitation to Treat
All product listings on our Site constitute an invitation to treat and are not binding offers.

2.2 Order Placement
When you place an order, you submit a binding offer to purchase the product(s) selected.

2.3 Order Confirmation
After receiving your order, we will send you an Order Confirmation email. A contract is deemed formed between you and Le Son upon our issuance of this confirmation.

3.1 Prices
All listed prices include applicable taxes, tariffs, and customs duties, unless otherwise specified. Additional shipping charges may apply as shown at checkout.

3.2 Payment Methods
Our secure platform supports multiple payment methods, including:

• Credit Cards: American Express, Discover, Visa, MasterCard, JCB, UnionPay
• PayPal
• Direct Bank Transfer: available in EUR, USD, AUD, GBP, HKD, NZD, PLN, and more upon request

If you need an alternative payment arrangement, please contact us at info@leson.org

3.3 Currency
We primarily accept payments in USD, GBP, and EUR, and will indicate the applicable conversion rate or final price during checkout if you choose another currency.

4.1 Delivery Address
We ship to the address you provide during checkout. It is your responsibility to ensure this information is accurate and complete.

4.2 Delivery Duty Paid (DDP)
Our standard shipping terms are DDP. We assume responsibility for export/import formalities, fees, duties, and taxes, ensuring the parcel is delivered to your doorstep.

4.3 Shipping Costs
All shipping costs are included in the final price at checkout. There should be no hidden or additional charges for customs duties or taxes.

4.4 Insurance and Liability
We may insure shipments at our discretion. In the event of shipping damage, please notify us within 24 hours of receiving the product. Le Son assumes responsibility for delivering a fully functional product to your stated address.

5.1 60-Day Money-Back Guarantee
You may return any product within 60 days of receipt for a full refund, provided the item is in perfect working condition and includes all original packaging and accessories.

5.2 Return Shipping Costs
Return shipping costs and any associated payment platform fees are your responsibility. We will provide instructions on how to return the product based on your location.

5.3 Refund Process
Upon receipt of your returned product, we will inspect it to ensure it is in perfect working condition with all original packaging. If it meets these criteria, your refund will be processed within 30 days.

6.1 Warranty Coverage
All products come with a 12-month minimum warranty, unless otherwise specified. The warranty includes repair or replacement services for defects in materials or workmanship.

6.2 Warranty Period
The specific warranty duration for each product will be indicated on our Site or in the product documentation.

6.3 Exclusions
This warranty does not cover:

• Damages or defects caused by misuse, abuse, or any attempt to open, modify, or repair the product by persons or entities not authorized by Le Son

• Normal wear and tear

• External factors beyond our control (e.g., accident, fire, flood)

7.1 Scope of Liability
Le Son’s liability is limited to direct damages arising from a breach of these Terms. In no event will we be liable for indirect, incidental, or consequential damages, except in cases of gross negligence or willful misconduct.

7.2 No Waiver of Mandatory Rights
Nothing in these Terms excludes liability to the extent that it cannot be lawfully limited under applicable consumer protection laws.

8.1 Modifications
Le Son reserves the right to modify or update these Terms at any time. The latest version is always available on our Site. Continued use of our Site or services indicates acceptance of any updated Terms.

8.2 Right to Refuse Service
Le Son reserves the right, at its sole discretion, to refuse or cancel any order, deny warranty coverage, or terminate services if a customer engages in fraudulent activity, misrepresentation, or otherwise breaches these Terms.

9.1 Governing Law
These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws applicable at our principal place of business, without regard to conflict-of-law rules.

9.2 Dispute Resolution
If any dispute arises, the parties will first attempt to resolve it amicably. If a resolution cannot be reached, the dispute may be referred to the competent courts or tribunals in the relevant jurisdiction.