Privacy Policy

Server Data: We collect necessary technical data (like IP address, browser type) for website functionality and security. This data is temporarily stored and deleted after seven days unless needed for legal purposes.

Cookies:

Session Cookies: For website functionality (like currency, shopping cart). Deleted when your browser is closed.

Third-party Cookies: For advertising, analytics, and features. You can manage cookie settings in your browser.

Contact Inquiries: We use the data you provide in contact forms or emails to respond to your inquiries.

Google Services: We use Google reCAPTCHA for security, Google Fonts for visual enhancement, and YouTube for video content. These services may collect certain data for functionality and analytics.

Session Analytics (Microsoft Clarity):

To understand how visitors use our pages and to improve the store, we use Microsoft Clarity, a session analytics service provided by Microsoft. Clarity records how a page is used: clicks, scrolling, cursor and touch movement, the pages visited, technical information about the browser and device, and an approximate location derived from the IP address on Microsoft’s side. Clarity uses cookies and similar identifiers to distinguish visits and sessions.

We configure this service conservatively:

Masking: Text on our pages is masked before anything is sent to Microsoft. The content you read or type is not uploaded; recordings show the structure of the page, not its text.

Excluded pages: Checkout and account pages are never recorded.

Excluded regions: Recording is disabled for visitors from the European Economic Area, the United Kingdom, and Switzerland.

Retention is handled by Microsoft: session recordings are generally kept for 30 days. Microsoft may keep a sample of recordings (1% of sessions, or 10 per day, whichever is higher) for up to 9 months, and sessions we label for analysis may also be kept for up to 9 months. Aggregated click data and heatmaps are kept for 9 months. For more detail, see the Microsoft Privacy Statement.

Newsletter: Subscribe with your email to receive our newsletters. You can unsubscribe at any time.

Product/Warranty Registration: Data provided for registration is used for managing warranties and customer service.

Integration of Trustpilot for Customer Reviews:

To enhance our services and gather valuable customer feedback, we have integrated Trustpilot, a platform for collecting and displaying customer reviews. We share limited customer data with Trustpilot, such as names and email addresses, solely for the purpose of requesting reviews. This integration is conducted with your consent and in compliance with data protection laws.

Data Protection with Trustpilot:

Your data’s privacy and security are paramount. Trustpilot adheres to strict data protection protocols to safeguard your information. For detailed information on how Trustpilot handles and protects your data, please refer to Trustpilot’s own privacy policy.

User Rights Concerning Data Shared with Trustpilot:

You retain the right to access, rectify, or request deletion of your data that is processed by Trustpilot. If you wish to exercise these rights or have questions about your data on Trustpilot, please contact us or Trustpilot directly.